Health Professionals

We have hand selected the most scientifically robust biomarkers and designed a streamlined customer journey from the ground up. This has created an easy to use customer journey for you and your clients with modern efficiencies to reach unbeatable affordability. This means you can reach more people and help optimise their health.

We are the lab and have several tests in development. Drop us a message if you'd like to see a marker added to the range.

Yes, you can activate a test for a client. Follow the steps below:

Step 1. Log into your portal account.  

Step 2. Activate the test using the unique activation code AND your practitioner ID.

Step 3. When getting started click 'Yes - if you are activating a test on behalf of someone else'.

Step 4. Proceed to fill out the questionnaire

Yes! If they've added your practitioner code when activating their test, you can remotely assist with activating their test. Simply follow these steps:

Step 1. Log into your portal account.

Step 2. Click on 'your tests' and click which test icon they have activated.

Step 3. Go into their test and under 'Details' you can click 'Finish Activating'.  

Yes we can! We can either send the kit to yourself or directly to your client. Simple enter the delivery address details when ordering online. If you include a note with the order, we can even print your practitioner code on the kit.

Yes, you can view your clients results if they include your practitioner code when activating a test. All your client's results will be accessible through the portal.

Results are up to 1 week from sample receipt at the lab. You will be able to see the status of any of your clients tests and if the test has been activated, received at the lab, awaiting final verification or completed. Once results are ready, you and the client will both receive a notification.

We have tailored the reports so that you and the client can extract the information you both need quickly and easily. They are not like the usual ugly lab reports where you only see biomarker name and result, our reports include useful background information about the marker along with reference ranges. This saves you a lot of time explaining the same things time and time again and means you can focus on the results and add value and insights.